ISSN : 2663-2187

ENSURING SUSTAINABLE SUPPLY CHAIN: RETAILERS RESPONSE TO FOOD SUPPLY CHAIN DISRUPTIONS

Main Article Content

Nik Nur Alissa Sufi Nik Aziz, Jaafar Pyeman, Irwan Ibrahim, Sofianita Mutalib, Kamalia Azma Kamaruddin, Norsariah Abdul Rahman
ยป doi: 10.48047/AFJBS.6.12.2024.3991-4001

Abstract

The COVID-19 pandemic revealed major weaknesses in food supply chains worldwide, especially affecting retailers. This thesis examines the disruptions faced by Malaysian retailers in the Lembah Klang area from 2017 to 2022. It identifies key disruptions, evaluates their impact on food availability, and offers recommendations to improve resilience. By conducting interviews with experts and retailers, the study explores challenges like labour shortages, transportation issues, and changing consumer behaviours. It also looks at effective strategies such as managing inventory, finding alternative sources, and using technology. The role of government policies and the potential of machine learning in strengthening supply chains are also discussed. The goal is to provide insights that help in crisis preparation, policymaking, and promoting sustainable supply chains, contributing to a better understanding of supply chain resilience. This research aims to help stakeholders build more robust and adaptable supply chains for the future.

Article Details