ISSN : 2663-2187

Customer Centric Marketing Strategies for Success and Growth: Building Organizational Performance

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Dr. Aniket Bhagirath Jadhav, Dr. RS. Tharini, Dr. Shagufta Parween, Abhishek Sharma, Dr. Neha Wadhawan, Narender Chinthamu
ยป doi: 10.48047/AFJBS.6.12.2024.2411-2421

Abstract

In the modern business landscape, consumer-centric marketing has emerged as a pivotal strategy for brands aiming to build stronger, lasting connections with their customers. This paper delves into the concept of consumer-centric marketing, highlighting its significance in enhancing customer loyalty and driving business growth. By focusing on understanding consumer behavior, personalizing marketing efforts, building emotional connections, and leveraging continuous feedback, companies can create a marketing framework that places the consumer at the heart of their operations. This approach not only fosters brand loyalty but also facilitates sustained engagement in a competitive marketplace. Through an examination of various strategies and case studies, this paper illustrates how businesses can successfully implement consumer-centric marketing to achieve a competitive edge. The discussion encompasses the role of data analytics, technology, and innovative marketing techniques in crafting personalized consumer experiences. Additionally, the paper explores the future trends and potential challenges in consumer-centric marketing, offering insights into how companies can adapt to evolving consumer expectations. By adopting a consumer-centric approach, businesses can enhance their marketing effectiveness, create meaningful connections with their audience, and drive long-term success.

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