ISSN : 2663-2187

Examining Consumer Attitudes Toward Digital Finance and Its Role in Enhancing Financial Inclusion: Insights from India.

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K. Susmitha , Prof.Jaladi Ravi
» doi: 10.33472/AFJBS.6.5.2024. 6017-6027

Abstract

In today's rapidly advancing world, finance must keep pace or risk falling behind. It needs to evolve into an inclusive, dynamic, and agile sector—essentially, it must embrace digitalization. The emergence and growth of digital financial services represent a significant global phenomenon. It's widely acknowledged that the financial services industry is among the most digitized sectors today. This paper sheds light on how Indian consumers adopt and perceive digitized financial services. The study examines the level of acceptance, usage, beliefs, obstacles, and motivating factors among Indians. It suggests that while the popularity of digital financial services is increasing in India, the rate of growth remains disappointingly slow given the immense potential of the country.

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