ISSN : 2663-2187

Perception of Service Quality during COVID-19 Pandemic in Relation to Patients’ Satisfaction

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Amal R. Gab Allah,Eman A. Shokr,Marwa A Shahin,Wafaa Mustafa Elkotb,Nevin Adel Amer
» doi: 10.48047/AFJBS.6.Si3.2024.1346-1365

Abstract

Aim of the study: The aim of this study is to estimate patients’ perception of service quality during COVID-19 pandemic and its relation to their satisfaction with the service. Design: Descriptive cross-sectional study was conducted through a hospital-based survey

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