ISSN : 2663-2187

Relationship between Training, Workload Stress and Job Satisfaction among Female Bank Employees: A study on selected Banks of Bangladesh

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Salma Sultana, Azadah Amoozegar
ยป doi: 10.48047/AFJBS.6.5.2024. 10392-10412

Abstract

This empirical study examines the complicated relationship between workload stress, training, and job satisfaction in Bangladeshi female bank personnel. A five-point Likert scale was used to collect data from 110 female bank staff at six of Dhaka's largest banks. To provide a broad demographic representation, questionnaires were delivered at random during working hours. The research uses factor analysis, partial least squares (PLS), descriptive, and inferential statistics to analyze the data. The study found strong links between workload stress and job satisfaction. This emphasizes the importance of task management in banking staff satisfaction. The study also shows that training sessions significantly reduce workload stress among female bank staff. This highlights the need for extensive training to address workplace issues. Successful training interventions reduce workload stress, which indirectly boosts job satisfaction. Training has indirect effects on job satisfaction through workload stress, but not directly. Validating the measurement model's validity and reliability is important. All Cronbach's alpha values were larger than 0.60, and the composite reliability (CR) ratings varied from 0.869 to 0.971, above the 0.70 requirement. Based on these significant findings, Bangladeshi financial institutions are given suggestions. These recommendations include personalized training, stress management, workplace culture reinforcement, and regular monitoring and assessment. When Bangladeshi banks follow these guidelines, they can improve the working environment, job satisfaction, and efficiency of their female employees.

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