ISSN : 2663-2187

To Find out the Percentage of Satisfaction with Physiotherapy Care

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Dr.Nensi Vaibhav Gandhi1,Dr.Jigisha Vaniya2, Dr.Dharini Pathak3,Dr.Simrah Pathan4, Dr. Smit R. Shah5,Dr. Kinjal Patel6, Dr.Dharmang Vyas7
ยป doi: 10.33472/AFJBS.6.5.2024. 2693-2699

Abstract

Healthcare professionals may gain knowledge from evaluations of patient satisfaction in various manners. They may be used to gauge how well information is delivered, as well as to forecast patient compliance with treatment and re-attendance. Using patient input, healthcare delivery strategies like longer patient sessions or more flexible clinic hours may progressively grow stronger.(2) After being informed of the study's aim, all participants provided written permission. Patient satisfaction was evaluated using a questionnaire called "Physical Therapy Outpatient Satisfaction Survey." Participants were given instructions on how to complete this survey and assured that their responses would be kept confidential for research purposes only. All participant queries or confusion regarding the questionnaire were addressed once it was completed. The data collection utilized 34 items in total, with both favorableand unfavourable phrasing included as part of its Likert-based five-point grading system (ranging from "strongly disagree" to "strongly agree"). These items comprised four subscales: Enhancers, Detractors, Location, and Cost; whereby higher scores indicated improved contentment in positive aspects such as Enhancers or Location whilst lower results reflected less happiness associated with negative indicators like Detractors or Cost.

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